James Hartley

Senior Technical Product Manager

Technical PM with 9 years building data and developer-facing products. Engineering background as former backend developer enables deep collaboration with teams on architecture trade-offs while maintaining sharp focus on user outcomes and business metrics. Has shipped products generating $20M+ in annual revenue.

San Francisco, CA · +1 (415) 555 0188

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Key Highlights

Led launch of usage-based billing that grew platform revenue 35% YoY with $6M incremental ARR
Reduced API onboarding time from 3 days to 40 minutes, increasing activation rate from 22% to 51%
Took developer API from internal-only to public product now driving 18% of new revenue
Built ingestion services in Go handling 2B events/day before transitioning to product management
Designed company-wide product operating model adopted across all five product pods

Professional Experience

Senior Technical PM

Datalux

2021 - Present
San Francisco

Led developer platform serving 8,000+ external developers, launching usage-based billing and reducing onboarding time by 95%.

  • •Own the developer API and SDK roadmap used by 8,000+ external developers
  • •Led launch of usage-based billing that grew platform revenue 35% YoY ($6M incremental ARR)
  • •Reduced API onboarding time from 3 days to 40 minutes; activation rate up from 22% to 51%
  • •Manage a cross-functional pod of 9 engineers, 1 designer, and 1 analyst

Product Manager

Northwind Analytics

2018 - 2021
San Francisco

Shipped first self-serve dashboard product with 1,200 paying teams and improved trial conversion from 4.1% to 6.8%.

  • •Defined and shipped the company's first self-serve dashboard product; 1,200 paying teams in year one
  • •Ran 60+ customer discovery interviews that reshaped the Q3 roadmap
  • •Introduced an experimentation framework; lifted trial-to-paid conversion from 4.1% to 6.8%

Backend Engineer

Northwind Analytics

2016 - 2018

Built Go-based ingestion services handling 2B events daily before transitioning into product management role.

  • •Built ingestion services in Go handling 2B events/day; later moved into product

Software Engineer

Civica Systems

2014 - 2016

Developed full-stack public-sector case management system using Java and Angular technologies.

  • •Full-stack work on a public-sector case-management system (Java, Angular)

Skills & Technologies

Tools

JiraLinearAmplitudeLookerFigmaNotion

Technical

SQLPythonGoJavaAngular

Methodologies

Scrum

Product Management

Roadmapping & prioritisation (RICE, opportunity sizing)API & platform product strategyExperimentation & A/B testingStakeholder & executive communication

Education & Certifications

BS Computer Science

Carnegie Mellon University

2010 - 2014

Focus: Human-Computer Interaction

Certifications

Certified Scrum Product Owner (CSPO)

Scrum Alliance

2024

PMC Level III

Pragmatic Institute

2024

Product Strategy

Reforge

2024